Mint Hill

Police Department

Mission Statement
The mission of the Mint Hill Police Department is to fulfill its duties in a fair, professional, and dignified manner so as to inspire and maintain the public's confidence and trust by enhancing the quality of life through partnerships with the citizens of Mint Hill.
Vision Statement
The Mint Hill Police Department is committed to providing services that are fair, impartial, and effective while incorporating the highest standards of personal conduct and performance. We will serve the public responsibly while being held accountable to the highest moral, ethical, and legal standards. The Mint Hill Police Department believes in continuous improvement in all our endeavors and always striving to achieve excellence.
We hold ourselves accountable to:
We will maintain the highest degree of moral and ethical standards, by conducting ourselves in a manner beyond reproach in our professional and personal lives.
We will be consistent in our treatment of others and our service to the community. We will exercise good judgment, objectivity, and impartiality in all of our actions.
We will have the courage to be patient, understanding and sensitive to the needs of the community. We will be firm in our convictions of upholding the laws, and will treat all people with respect and dignity.
We take pride in providing the highest level of service by being cooperative and well trained. We are disciplined and dedicated to continuous improvement and will always conduct ourselves in a manner so that the honor of the Mint Hill Police Department is upheld.

What's new in Mint HillWhat's new in Mint Hill

  • MHPD Citizens Academy

    The Citizens Academy is an exciting way to learn about police work.  Through a well-prepared curriculum, taught once a week for nine weeks, students will learn about the various aspects of police operations.  Academy participants will

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  • Intersection Being Switched to All-Way Stop This Month

    CHARLOTTE – The intersection of Wilgrove-Mint Hill Road and Truelight Church Road in Mint Hill will be converted to an all-way stop later this month. The intersection currently requires traffic on Truelight Church Road to stop,

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Frequently Asked Questions

How do I get the police check my house while I am on vacation?

The Town of Mint Hill would like to advise our citizens requesting to keep check of their property understands that this agreement from the dates indicated below does not constitute a promise by the Mint Hill Police Department that no criminal action will occur or that no damage or injury will occur to the property that is being checked by this department. The officers with this department will make an effort in checking your property while you are away during officer"s patrols of neighborhoods as well as our businesses, but we are not able to set a regular schedule check of the property. We encourage the citizens to partner with the officers of the Mint Hill Police Department to take extra measures in safeguarding their property.

Call the police department at 704-545-1085 for more information.

How do I contact the police if it's not an emergency?

The Mint Hill Police Department office operates Monday through Friday from 7:30 a.m. to 5:30 p.m. During those hours you may contact (704) 545-1085 with any report requests or general inquiries. If you need police assistance and it's not an emergency, you can contact our dispatch directly at (704) 889-2231.

How do I register my home alarm?

You can obtain a form from the Police Department.  Call 704-545-1085 for more information.

How do I obtain a copy of a crash report?

You can obtain a copy of a crash report from the Mint Hill Police Department Report Database. You must have the report number or the Victim's/Driver's name in order to retrieve it. Please allow 3 to 5 business days for reports to be processed.

How do I get finger printed at the Mint Hill Police Department?

The Mint Hill Police Department offers fingerprinting Tuesday and Thursdays from 9:00 a.m. - 12:00 pm. by appointment only. Contact the Mint Hill Police Department at (704) 545-1085 to schedule an appointment. The fees vary depending on whether or not you are a town resident.

How do I register for emergency notifications?

Register today for the CharMeck Alerts Notification System. Receive accurate and timely notifications of the information you want and need to know—straight from your local leaders. You can receive up-to-the-minute notifications about events and emergencies that may affect your home, workplace, or other points of interest—anywhere in Mecklenburg County.

Have a question not answered? Create a Help Desk Support Ticket

Officer Commendations & Complaints

Mint Hill Police Department
7151 Matthews-Mint Hill Rd.
P.O. Box 690940
Mint Hill, NC 28227

Phone: (704) 545-1085
Fax: (704) 545-7133
Emergency: 9-1-1

Non-Emergency Calls to Dispatchers
(704) 889-2231
Administrative Office Hours
Mon - Fri 7:30 am - 5:30 pm
Tue and Thu 9:00 am -12:00 pm 
By appointment only

Police Department

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Fees for Reports or Fingerprints Fees for Reports or Fingerprints
Police Department Fees Revised 2014 Police Department Fees Revised 2014
NCDOJ Criminal Justice Standards NCDOJ Criminal Justice Standards
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