Mint Hill

Help Desk

Our Help Desk will answer many of your frequently asked questions.  If you still have a question, please submit a ticket to the right.

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What is an accessory structure?

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What is an accessory structure?

Category: Planning & Zoning

A structure subordinate or incidental to the principal structure. Accessory structures include detached garages (with or without mother‐in‐law suites or rental cottages), storage buildings, pool houses, and material storage areas. An attached garage is also considered an accessory structure. An attached garage is one that is attached to the primary structure and provides storage for automobiles.


Where do I get a building permit?

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Where do I get a building permit?

Category: Planning & Zoning

Through an inter-local agreement with Mecklenburg County, all building permit activity in the Town of Mint Hill and the extra-territorial jurisdiction is provided by Mecklenburg County. Particularly, the Land Use and Environmental Services Agency (LUESA) of Mecklenburg County.


How do I report a Code violation?

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How do I report a Code violation?

Category: Code Enforcement

If you have a code enforcement complaint about a specific property, we highly recommend using the Town's Help Desk to file your complaint. The Help Desk allows you to enter and submit the details of the complaint, and stay in contact with automatic email updates from the Town. Submit a Help Desk Ticket.


How do I dispose of reusable bulky waste, i.e. old couch, stove, etc.?

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How do I dispose of reusable bulky waste, i.e. old couch, stove, etc.?

Category: Garbage & Recycling

If you have reusable bulky waste that you would like to donate to a non-profit organization contact Goodwill Industries, United Way, Habitat for Humanity Restore or The Salvation Army for more information. You can also contact RCS (Residential Collection Services) at (704) 376-9359 to arrange a pick up at your own cost. A downloadable information sheet is provided for general information and questions.

There are several Full-service Recycling Centers in Mecklenburg County available to the public.


How do I request a recycle bin?

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How do I request a recycle bin?

Category: Recycling

Contact the Town Hall at (704) 545-9726.


How do I properly dispose of old paint cans and other hazardous waste?

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How do I properly dispose of old paint cans and other hazardous waste?

Category: Garbage & Recycling

Mecklenburg County Solid Waste and Recycling offers free household hazardous waste disposal to residents living in Mint Hill. By disposing of household hazardous waste properly, citizens help to protect our water supply and natural resources. Mecklenburg County Solid Waste and Recycling.


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Town of Mint Hill, NC
4430 Mint Hill Village Lane
Mint Hill, NC 28227
Phone: (704) 545-9726
Fax: (704) 545-0802
info@minthill.com
Mon - Fri: 8:30 am - 5:00 pm